HOW LONG WILL IT TAKE TO RECEIVE MY ORDER?-
Orders are placed with my vendor every Friday. All items take approximately 1 to 1 1/2 weeks to arrive to us. Products first come to The Golden Luxe prior to being shipped to you. You’ll receive a message when your order has arrived to us and is being prepared to ship out. Feel free to reach out at any time with any questions/comments/concerns.
PAYMENTS
Right now we accept any debit or credit card as well as PayPal. . If you have any payment issues at checkout, please email us directly at THEGOLDENLUXECOLLECTION@GMAIL.COM & we are happy to manually invoice you via email phone number (you can also pay with any debit/credit card this way).
SHIPPING
We are in no way responsible for any shipping delays, lost packages, or damaged packages. Insurance can be purchased on merchandise for an additional cost(please reach out for more information on this prior to completing order).You are responsible for making sure your shipping address is correct. All sales are Final. We cannot offer exchanges/store credit for anything unless there is a DEFECT. (Defects include: Torn, non-functional and/or broken. You must notify us within one week of receiving it.) When you purchase from us, you are agreeing to this. We ask when you receive your item(s) to immediately check them. We no longer replace items if it has been longer than 30 days from you receiving item(s). If for any reason we allow a return, it will result in a 25% restocking fee & tax/shipping is nonrefundable. No order cancellations.